Customer support
Email support@easttokenapi.com for account access, integration, billing and privacy questions. Replies come from the EastToken support mailbox. This is human support, not a 24/7 live-chat or a guaranteed response-time service.
Include your account email, a redacted request or order ID, the time and timezone, and a short description. For security or privacy issues, say so in the subject. Do not include passwords, API keys, card data or private prompts.
Teams and business workloads
Before a larger rollout, tell us the expected concurrent requests, average input/output size, streaming needs and target regions. Capacity, model availability and data-processing terms need confirmation; a public price is not an enterprise SLA.
Service identity
Brand: EastToken. Website domain: easttokenapi.com. Individual operator’s public-facing name: TaoOu. Operating country: China. Contact email: support@easttokenapi.com.